AppointmentsRAKMAY260070

Work Order · RAKMAY260070

Completed
RAKMAY260070EPI-MRN1036-001PAT-0037MRN1036INV-2026-00014·BU1·RAK

Lifecycle

Status moves with each field action; admin reflects mobile app events

1
Scheduled
2
Awaiting dispatch
3
Dispatched
4
En route
5
Arrived
6
Treatment in progress
7
Treatment completed
8
Pickup requested
9
Completed

Work Order

Excel format reproduced as a structured record

SN
2070
Type
RESI
Service
doctor at home
Urgency
ASAP
Scheduled
11 May 2026 · 04:0014 Dhu al-Qi'dah 1447 AH
PAX
1
Patient
Emma Jones
Age / Gender
48 / female
Nationality
American
Language
TL
Price
AED 350
Payment
insurance

Chief complaint

Back pain after gym

Address & dispatch

Captured map link is the source of truth

Line 1
237 Sheikh Zayed Road
City / Country
Al Marjan Island, UAE
Building
Marina Heights, Apt 692
Map link
https://maps.google.com/?q=25.6021,55.7178

Map preview placeholder — coords 25.237, 55.297

EVV evidence

GPS arrival, photo, patient signature, consent

GPS arrival
25.128, 55.311
Arrival photo
captured
Patient signature
signed
Consent form
signed

Insurance pre-authorization

Block dispatch on pending pre-auth for insurance-pay visits

Status
rejected
Approved amount
AED 269
Approved at
1d ago

Medical reports

  • medical summary
    Acute viral fever · 2d ago
    sent-for-approval
Team assigned
DO
Dr. Oliver Bennett
Doctor
RS
Ronnie Santos
Driver
RAK A 34567
Toyota Camry · sedan
Timeline
  • Created10h ago
  • Dispatched5h ago
  • En route5h ago
  • Arrived5h ago
  • Treatment started4h ago
  • Treatment completed4h ago
  • Pickup requested4h ago
  • Completed4h ago
Invoice
IDINV-2026-00014
Statuspaid
TotalAED 350
Paymentinsurance
Open invoice →
External refs
Practo encounterPRACTO-478423
MRNMRN1036
EpisodeEPI-MRN1036-001
Hotel—
Patient feedback
Rating★ 3
NPS10